Shaw Roofing - we treat your home like our own!
Frequently Asked Questions
Whether you are dealing with a sudden storm leak, planning a siding upgrade, or just curious about warranties, we have the honest answers you need.
FAQs
Your Guide to Our Roofing & Exterior Services
We believe an informed homeowner is a happy homeowner. Browse our most frequently asked questions below to learn about our process, materials, and commitments. If you don't see your specific concern listed, please contact our Newtown Square team directly—we are always here to help.
How quickly can I get an estimate?
We understand that when you have a roofing concern, waiting weeks for a callback isn't an option. At Mikey Shaw Roofing, we prioritize responsiveness. For most standard residential requests, we can schedule an in-person assessment within 24 to 48 hours of your initial contact. Our goal is to provide you with the information you need quickly, so you can make an informed decision without unnecessary stress.
When we arrive at your property, we don't just glance at the roof from the driveway. We conduct a comprehensive evaluation. This involves inspecting the condition of your shingles, checking the integrity of the flashing around chimneys and vents, and assessing your gutter system. We look for the root cause of any issues, not just the cosmetic symptoms. Once the inspection is complete, we provide you with a clear, detailed, and completely free estimate.
This quote will outline the scope of work, the recommended materials, and the timeline for completion. There are no hidden fees and absolutely no high-pressure sales tactics. We want you to feel comfortable and confident, whether you decide to proceed immediately or need time to think it over.
What you can expect during your estimate:
- Punctuality: We respect your time and arrive on time as promised.
- Thoroughness: A complete check of all accessible exterior components.
- Transparency: Honest pricing with no hidden add-ons.
- Education: We explain why we recommend a repair versus a replacement.
- Options: We often provide multiple materials or budget choices when applicable.
Do you offer emergency roof repair?
Yes, we absolutely do. We know that nature doesn't adhere to a 9-to-5 schedule. Heavy storms, falling tree limbs, and sudden ice dams often strike in the middle of the night or over the weekend. That is why Mikey Shaw Roofing offers true 24/7 emergency service for homeowners in Delaware, Chester, and Montgomery Counties. When disaster strikes, you need a team that answers the phone and mobilizes quickly.
Our primary objective during an emergency visit is "damage control." If it is raining or snowing, a full permanent repair might not be possible immediately due to safety or material adhesion issues. In such cases, we provide professional emergency tarping and temporary waterproofing services. This stops water from entering your home, protecting your insulation, drywall, flooring, and personal belongings from further ruin.
Once the weather system passes and the roof is safe to work on, we return to perform a more thorough inspection and execute permanent repairs. We also have extensive experience working with insurance companies. We can document the damage effectively to help streamline your claim process, ensuring you get the coverage you are entitled to.
Situations that require emergency attention:
- Active Leaks: Water dripping into your living space or attic.
- Structural Damage: Tree branches puncturing the roof deck.
- Wind Damage: Large sections of shingles or siding torn off, exposing the wood.
- Collapse Risk: Visible sagging due to heavy snow or ice loads.
- Fire Aftermath: Securing the property after emergency responders leave.
What types of roofing do you install?
We pride ourselves on being versatile craftsmen capable of handling the diverse architectural styles found in the Delaware Valley. Our team has over 15 years of hands-on experience with a wide array of roofing materials, ensuring that we can match the right system to your specific home and budget.
For the majority of residential homes, asphalt shingles are the standard, and we install top-tier systems from industry leaders such as GAF, CertainTeed, IKO, Tamarack, and Owens Corning. These manufacturers offer exceptional durability and a vast selection of colors to boost your curb appeal. We install complete systems, which include proper underlayment, ice and water shields at the eaves, and adequate ventilation to ensure the roof lasts its full lifespan.
For flat or low-slope roofs—common on porches, garages, and commercial buildings—we utilize specialized membrane systems. We are experts in EPDM (rubber roofing), TPO, and torch-down modified bitumen roofing systems. These materials are designed to be seamless or heat-fused to create a waterproof barrier that resists pooling water. We also offer silver coating services to reflect UV rays and extend the life of older flat roofs.
Our material capabilities include:
- Asphalt Shingles: Architectural and 3-tab styles for classic durability.
- EPDM Rubber: Long-lasting, resilient sheets for flat surfaces.
- TPO Systems: Energy-efficient white membranes that reflect heat.
- Torch-Down: Multi-ply systems for rugged protection.
- Metal Roofing: Durable, modern options for accent roofs or full homes.
Do you offer financing or payment plans?
We believe that a safe, dry home should be accessible to everyone, regardless of their immediate cash flow. A roof replacement is a significant investment, and sometimes it comes as an unexpected necessity rather than a planned upgrade. To help our neighbors manage these costs, we offer flexible financing options and payment plans for qualified homeowners.
During your consultation, please ask us about financing options. We can walk you through the different plans available, which may include options for low monthly payments or deferred interest. This allows you to get the critical work done now—before water damage spreads and costs increase—while spreading the financial impact over a manageable timeframe.
In addition to financing, we are proud to support the heroes in our community. We offer a 10% discount on services for veterans, police officers, and senior citizens. It is our small way of saying thank you to those who have served and built our community. We also strive to maintain competitive and budget-friendly pricing without compromising on the quality of materials or labor.
Financial flexibility features:
- Budget Plans: Options tailored to fit your monthly budget.
- Quick Approval: Streamlined application processes to get work started fast.
- Community Discounts: 10% off for veterans, police, and seniors.
- Insurance Work: Assistance with claims to maximize your payout.
- Transparent Quotes: You will know the full cost before signing any paperwork.
What’s your warranty coverage?
A warranty is only as good as the company standing behind it. At Mikey Shaw Roofing, we are a family-owned business with a long-term commitment to this community. We don't just install roofs; we stand behind our craftsmanship with robust guarantees that give you peace of mind for decades.
For residential shingle roof replacements, we offer a comprehensive 15-year workmanship warranty. This covers any issues related to the installation of the roof. If a shingle flies off because it wasn't nailed correctly, or a flashing leaks because it wasn't sealed properly, we come back and fix it at zero cost to you. This is in addition to the limited lifetime warranties provided by manufacturers like GAF and CertainTeed on the materials themselves.
For flat roofing systems, which require more specialized care, we offer a 12-year warranty. To keep this warranty active, we require a maintenance check-up every 3 years. This proactive approach ensures that seams remain tight and drains remain clear, preventing small issues from becoming major leaks. This partnership helps you maximize the life of your investment.
Our warranty promise entails:
- 15-Year Shingle Protection: Covering labor and installation errors.
- 12-Year Flat Roof Protection: Contingent on a 3-year maintenance schedule.
- Manufacturer Backing: We register your products to ensure full factory coverage.
- Transferability: Ask us how warranties can add value if you sell your home.
- Local Accountability: We are right here in Newtown Square if you need us.
Do you handle siding and gutters too?
Absolutely. While "Roofing" is the headline of our name, we are a full-service exterior contractor. We take a holistic approach to your home’s envelope. Your roof, gutters, and siding all work together as a unified system to repel water and insulate your living space. If one component fails, it stresses the others.
We install and repair high-quality vinyl siding, which offers excellent energy efficiency and low maintenance. For a more modern or industrial look, we also fabricate and install custom metal siding. Our team checks the sheathing underneath for rot and installs proper house wrap to ensure your home breathes while staying dry.
Our gutter services are equally comprehensive. We install seamless gutters on-site to ensure a perfect fit with fewer leak points. We also offer gutter cleaning, guard installation to prevent clogs, and repair services for soffit and fascia boards. By handling all these trades under one roof, we save you the hassle of coordinating multiple contractors.
Comprehensive exterior services:
- Vinyl Siding: Durable, colorful, and maintenance-free options.
- Custom Metal Siding: For unique architectural accents and longevity.
- Seamless Gutters: Fabricated at your home for a leak-proof fit.
- Soffit & Fascia: Repairing the critical ventilation and support structures.
- Holiday Lighting: Professional installation and removal of festive lights.
What areas do you serve?
We are a locally rooted company based in Newtown Square, PA, and our service area reflects our commitment to our neighbors. We proudly serve a wide radius covering Delaware County, Chester County, and Montgomery County. We are not a storm-chasing company that travels the country; we work where we live.
Our trucks are a regular sight in towns like Broomall, Springfield, Media, Drexel Hill, and West Chester. We are intimately familiar with the local building codes, the regional architectural styles, and the specific weather challenges we face in the Delaware Valley. Whether you are in a townhouse in Upper Darby or a single-family home in Paoli, we treat you with the same level of care and responsiveness.
As a local company, our response times are faster. If you have an emergency in Havertown or a question in Malvern, we can be there quickly. We value the relationships we build in these communities and rely on word-of-mouth referrals from satisfied neighbors like you.
Key communities in our footprint:
- Delaware County: Newtown Square, Media, Springfield, Havertown, Ridley.
- Chester County: West Chester, Malvern, Paoli, Downingtown.
- Montgomery County: King of Prussia, Conshohocken, Plymouth Meeting.
- And Beyond: Contact us if you are in the vicinity of these areas to check availability.
Are you licensed and insured?
Yes, without exception. Operating a legitimate construction business requires strict adherence to state and local regulations; we take this responsibility seriously. Mikey Shaw Roofing is fully licensed to perform home improvements in Pennsylvania. This means we have met the state's requirements for competency and reliability.
More importantly, we carry comprehensive insurance coverage, including General Liability and Workers' Compensation. This is a critical protection for you as a homeowner. Roofing is a hazardous work environment that involves heights, ladders, and heavy materials. If you hire an uninsured handyman and an accident occurs on your property—whether it's an injury to a worker or damage to your car—you could be held financially liable.
When you hire us, that risk is eliminated. Our insurance protects our crew and your property. We are happy to provide proof of our license and insurance certificate upon request before we begin any project. It is just one more way we treat your home like our own—by ensuring it is fully protected against the unforeseen.
Why hiring insured pros matters:
- Liability Protection: You are not responsible for job site accidents.
- Property Coverage: We cover costs if your home is accidentally damaged during work.
- Legitimacy: Proof that we are a serious, established business.
- Peace of Mind: You can relax knowing professionals are on the job.
- Compliance: We adhere to all applicable safety and building standards.
If your question wasn't answered above, don't hesitate to reach out. Our family-owned team is ready to provide the clarity and support you need.










